Terms and Conditions
1. General Terms & Conditions
1.1. Access to and use of www.kipos.sg, all its sub-domains and associated links/domains, (collectively, the “Website”) and the products and services available through this Website (collectively, the "Products & Services") are subject to the following terms, conditions and notices (the "Terms of Service") put forth in this document by the KIPOS brand and company Socio Vitae Pte Ltd (collectively the “Company”). By using the Products & Services, you are agreeing to all of the Terms of Service, as may be updated by us from time to time. You should check this page regularly to take notice of any changes we may have made to the Terms of Service.
1.2. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or the entire Website.
1.3. Products & Services’ prices stated in the Website are final and in Singapore Dollars (SGD).
2.1. You must not misuse this Website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam" or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence under the Computer Misuse Act 1990. KIPOS will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
2.2. We will not be liable for any loss or damage caused by a distributed denial-of- service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
2.3. The use of automated systems or software to extract data from this Website for commercial purposes ('screen scraping') is prohibited without license.
3. Terms of Sale
3.1. By placing an order you are offering to purchase Products & Services on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
3.2. If the purchased Products & Services are not available, a full refund will be granted for which the Company will not be held responsible for any claims, liability, damages and/or costs resulting from the unavailability of the Products & Services.
3.3. Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which the Company will not be held responsible for any claims, liability, damages and/or costs.
3.4. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.
3.5. The Company provides all payment services through a third party provider and Company will not be held responsible for any claims, liability, damages and/or costs resulting in theft or misuse of your credit or debit card information.
4. Our Contract
4.1 When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card.
5. Pricing and Errors/Inaccuracies
5.1 Whilst we try and ensure that all details, descriptions and prices which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of Goods and Services Tax (“GST”). Delivery costs will be charged in addition; such additional charges are clearly stated where applicable and included in the 'Total Cost'.
5.2 The Service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the Service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of- date information regarding pricing, shipping, payment terms, or return policies.
6.1 Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
7. Refund and warranty
7.1 For all Products & Services, there are strictly no refunds, exchanges and warranties provided unless explicitly stated in the Item description.
8. Product & Services quality and variation from the Website
8.1 While we take utmost efforts to ensure the quality of the Product & Services, it will differ from images in the Website to a certain extent. Deviation from any pictures, images or descriptions will be inevitable and the Company will not entertain any refunds or exchanges (Clause 3.5d) unless upon goodwill based on the discretion of the Company.
9. Plant Rental Services
9.1 In addition, for all plant rental services packages sold through the Website, the additional Terms of Service apply:
i. Maintenance which includes watering, fertilizing, cleaning and trimming will be carried out twice every month.
ii. A separate hire agreement will have to be signed between the Company and you after which, the installation commencement date will be within three weeks from the date of purchase.
iii. The Company will try to the best of its abilities without any liabilities to upkeep the appearance of the plants with the exception of orchids and will change the plants upon natural withering, ageing or discolouration based on the Company’s discretion.
10.1. You agree to indemnify, defend and hold harmless the Company, its directors, officers, employees, consultants, agents, and affiliates, from any (including, but not limited to, third party) claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website, the purchase of Products & Services or your breach of the Terms of Service.
11.1. The Company shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.